SMS for Salesforce Plugin by

Posted on Salesforce SMS Plugin allows users to seamlessly send and receive text messages directly from their Salesforce account.

Some key features of the plugin include:

  • Two-way messaging: Users can send and receive SMS messages directly from their Salesforce account, eliminating the need to switch between multiple tools.
  • Customizable sending options: Users can specify the sender name and phone number for outgoing messages, as well as set up automated responses for incoming messages.
  • Integration with Salesforce Contacts and Leads: Users can easily send texts to individual contacts or leads, or create campaigns and send bulk messages to groups.
  • Message history and status tracking: All SMS communication is logged in Salesforce, allowing users to easily track and monitor the status of their messages.

Benefits of using the Salesforce SMS Plugin include:

  • Increased productivity: By consolidating SMS communication into a single platform, users can save time and reduce the risk of missed messages.
  • Enhanced customer communication: The plugin allows users to quickly and easily respond to customer inquiries and requests, leading to improved customer satisfaction.
  • Improved data management: By logging all SMS communication in Salesforce, users can have a more complete and accurate record of their interactions with clients.

Overall, the Salesforce SMS Plugin is a powerful tool that allows users to streamline their SMS communication and improve their overall productivity and customer communication.