To get the most from your SMS marketing strategy, you need a service that allows for 2-Way SMS. 2-Way SMS provides a powerful way for businesses to start boosting their bottom dollar, decrease lost revenue, and build a better relationship with customers and clients.
SMS.to features all the 2-Way SMS services you need to start taking your business to the next level. But what is 2-Way SMS, and how can it help you grow your business?
Below, we’ll take a look at this popular form of SMS marketing and see how it can start helping you cut costs and save money faster than you ever thought possible.
What Is 2-Way SMS?
In many ways, 2-Way SMS is exactly what is sounds like.
If you’ve ever received an automated text from a business, you may have noticed that some allow for responses, while some don’t.
2-Way SMS refers to automated messages that allow for consumers to reply with some form of feedback. Studies indicate that 2-Way SMS encourages greater participation on the part of consumers, as they become actively involved and invested in the messages they are receiving.
By incorporating 2-Way SMS into your marketing strategy, you can start increasing your customer traffic and build better top-of-mind awareness.
But how can you go about using 2-Way SMS in your campaign? We take a look at some of the cleverest ways to use 2-Way SMS to start seeing better growth.
How to Use Them
There are several effective ways to start using 2-Way SMS. Consider the following as you look to add them into your SMS marketing strategy.
- Set Appointment Reminders
One of the most important benefits of 2-Way SMS is that it allows for businesses to plan ahead for appointments.
With 2-Way SMS, businesses can bulk message patients and clients ahead of time to confirm their appointments. This serves a two-fold purpose: first, it helps remind individuals that they have an appointment, saving businesses time and money.
Second, if for any reason an appointment can’t be made, individuals have the power to respond with an automated message that will allow them to reschedule. In this way, businesses can stop losing unnecessary money.
- Get Feedback About Services
Want to start improving the services you offer? Use 2-Way SMS to get nearly instant feedback on your customers’ experiences.
Because most customers are likely to read their SMS, a 2-Way system can encourage them to respond almost in real-time. This allows you to have the insight you need to start improving your business’s practices.
- Use It as Customer Service
By using 2-Way SMS as part of your customer service routine, you can start developing a better relationship between your business and your clients.
In this way, you can build your brand’s image and have a better reputation within the market.
Areas We Service
SMS.to allows you to enjoy all the great benefits of 2-Way SMS. Keep in mind, however, that currently SMS.to offers this option only in the United States, the United Kingdom, and in Canada.